Business Skills - SBC College

SBC’s corporate division is committed to providing skills training that is informative, applicable and relevant. To achieve this, we can tailor our programs to your needs.

Course topics include:

Effective Business Writing

Course Length: One day Next session: Thursday, October 28
Summary: Develop effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

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Effective Time Management

Course Length: One day Course Length: Wednesday, October 13

Summary: Practice techniques that will help you achieve a more effective use of your time so that you can direct your energy towards the activities that will further your professional and personal goals.

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Hiring Outstanding Teams
Course Length: One day Next session: Tuesday, November 23
Summary: Create a new team or complete an existing team. Learn how to locate and interview great candidates, hire the most qualified, and smoothly integrate them into the team.
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Coaching Essentials
Course Length: half day Next session: TBA
Summary: Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. Explore the benefits of coaching, coaching approaches, how to develop an action plan, and methods for ensuring the coaching process is successful.
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Performance Management

Course Length: One day Next session: Wednesday, September 29
Summary: Use performance management to improve the performance level of employees by creating and implementing performance management plans. Learn how to verify job descriptions and employee performance cycle objectives.
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Fundamentals of Customer Service
Course Length: One day
Summary: This course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff back-up in support roles to build, maintain, and increase a loyal customer base.
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Fundamentals of Communication

Course Length: One day

Summary: Learn the basic principles of business communication. Discover guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations.

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For more information please call 244-6340 or email corporate@sbccollege.ca

Business Skills - SBC College

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