Business Skills
SBC’s corporate division is committed to providing skills training that is informative, applicable and relevant. To achieve this, we can tailor our programs to your needs.
Course topics include:
Effective Business Writing
Course Length: One day Next session: Tuesday, January 31, 2012
Summary: Develop effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
View course outline, please click here.
Effective Time Management
Course Length: One day Next Session: Thursday, January 19, 2012
Summary: Practice techniques that will help you achieve a more effective use of your time so that you can direct your energy towards the activities that will further your professional and personal goals.
View course outline, please click here.
Hiring Outstanding Teams
Course Length: One day Next session: TBA
Summary: Create a new team or complete an existing team. Learn how to locate and interview great candidates, hire the most qualified, and smoothly integrate them into the team.
View course outline, please click here.
Coaching Essentials
Course Length: half day Next session: TBA
Summary: Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. Explore the benefits of coaching, coaching approaches, how to develop an action plan, and methods for ensuring the coaching process is successful.
View course outline, please click here.
Performance Management
Course Length: One day Next session: TBA
Summary: Use performance management to improve the performance level of employees by creating and implementing performance management plans. Learn how to verify job descriptions and employee performance cycle objectives.
View course ouline, please click here.
Fundamentals of Customer Service
Course Length: One day Next session: TBA
Summary: This course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff back-up in support roles to build, maintain, and increase a loyal customer base.
View course outline,please click here.
Fundamentals of Communication
Course Length: One day Next session: TBA
Summary: Learn the basic principles of business communication. Discover guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding in culturally diverse business organizations.
View course outline,please click here.
Grammar Essentials
Course Length: One day Next session: Thursday, March 29, 2012
Summary: Refresh and refine your grammar usage for your professional life. Articulate your ideas clearly and succinctly in written communications and present yourself in a professional mannar. In this course you will review the rules of grammar, identify common errors and refine your business writing style.
View course outline,please click here.
For more information please call 244-6340 or email corporate@sbccollege.ca
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